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Terms and Conditions

Effective date: September 8, 2025

Owner: Tiffany Rochelle (“we,” “us,” “our”)

Website: https://TiffanyRochelle.me

Contact: contact@TiffanyRochelle.me


1) What this policy covers

This Privacy Policy explains how we collect, use, share, and safeguard information when you visit our website, purchase digital products, enroll in Christian coaching programs, book coaching, subscribe to emails/SMS, or interact with our content and communities.

2) Information we collect

• You provide: name, email, phone, billing info (processed by our payment providers), account credentials, addresses, intake responses, messages, testimonials, user-generated content.

• Automatic: IP address, device/browser, pages viewed, links clicked, approximate location, session duration, cookie identifiers.

• Third parties: payment processors (e.g., Stripe/PayPal) for payment status; analytics/ads (e.g., Google/Meta) for site metrics; platform providers (e.g., GoDaddy hosting, Kajabi/course platform) for account and product access.

We do not store full payment card numbers.

3) How we use information

• Provide and improve our site, courses, memberships, downloads, and coaching

• Process payments, deliver access, send confirmations and updates

• Personalize content, measure performance, and enhance user experience

• Send announcements and offers (you can opt out anytime)

• Prevent fraud, enforce Terms, and comply with law

EEA/UK legal bases (if applicable): contract performance, legitimate interests (security/analytics/improvement), consent (marketing/cookies), legal obligation.

4) Cookies & tracking

We use cookies for essential site features, analytics, and (optionally) marketing. Manage preferences via our banner or your browser. We honor cookie choices set in our banner; we currently do not respond to “Do Not Track” signals.

5) Sharing your information

We share with:

• Service providers (hosting, course/membership platform, email/SMS tools, analytics, payment processors, support) under contracts restricting use.

• Legal/safety when required by law or to protect rights and security.

• Business transfers in a merger, sale, or reorganization.

We do not sell your personal information. If we engage in “cross-context behavioral advertising,” we’ll provide a “Do Not Sell/Share” link as required.

6) Data retention

We keep data only as long as needed for the purposes above and to meet legal/recordkeeping obligations.

7) Your choices & rights

• Marketing: unsubscribe via links in our emails/SMS or contact us.

• Cookies: adjust preferences in our banner or browser.

• Privacy requests (access/correct/delete/etc., where applicable): email contact@TiffanyRochelle.me using the email tied to your account.

California (CPRA): you may have rights to know, delete, correct, and opt out of certain sharing. We do not discriminate for exercising rights.

EEA/UK: you may contact your local authority if you believe your rights were not respected.

8) Children’s privacy

Our site/services are not directed to children under 13 (or the age of consent in your region). We do not knowingly collect data from children.

9) Security

We use reasonable technical and organizational measures to protect information. No system is 100% secure—please use strong passwords and protect your login.

10) International transfers

If you access from outside the U.S., your information may be processed in countries with different data laws. Where required, we use appropriate safeguards.

11) Third-party links

We may link to third-party sites we don’t control. Review their privacy policies before sharing info.

12) Changes to this policy

We may update this policy periodically. The “Effective date” shows the latest version. Material changes may be announced on this page and, when appropriate, by notice.

13) Contact

Questions or requests? Email contact@TiffanyRochelle.me.

⸻

Terms & Conditions

Effective date: September 8, 2025

Owner: Tiffany Rochelle (“we,” “us,” “our”)

Website: https://TiffanyRochelle.me

Contact: contact@TiffanyRochelle.me 

1) Acceptance of terms

By using our website, purchasing products, enrolling in Christian coaching programs, or using any services, you agree to these Terms & Conditions and our Privacy Policy. If you do not agree, do not use the site or services.

2) Definitions

• Services: our website, courses, digital downloads, memberships, coaching, events, and communities.

• Digital Products: online courses, downloads, workbooks, templates, replays, and similar items.

• Coaching: Christian life coaching services, group or 1:1.

3) Eligibility & accounts

You must be at least 18 (or the age of majority in your jurisdiction) to create an account or purchase. You are responsible for your login and all activity under your account.

4) Purchases, billing & taxes

Prices are shown at checkout and may change without notice. You authorize us/our processors to charge your payment method for purchases, applicable taxes, and any subscription renewals.

5) Access license (digital products)

Upon purchase, you receive a personal, non-transferable, revocable license to access the Digital Product for your own use, subject to any stated access period. You may not copy, share, resell, or redistribute content without written permission.

6) Coaching services (important)

Coaching provides education, encouragement, accountability, and faith-based tools. It is not medical, psychological, financial, or legal advice and is not therapy/counseling. You are responsible for your choices and results. Consult licensed professionals for medical/mental health concerns.

Scheduling & cancellations

• Be on time; sessions end as scheduled.

• You may reschedule with ≥24 hours’ notice email contact@tiffanyrochelle.me.

• No-shows or <24h cancellations may be forfeited at our discretion.

7) Refunds & cancellations

Unless a specific product page says otherwise:

• Digital Products & Courses: all sales are final due to instant access.

• Coaching sessions/packages: unused sessions may be rescheduled within the package term; refunds are not guaranteed and are at our sole discretion.

• Memberships/Subscriptions: auto-renew until canceled. Cancel anytime to stop future charges; no pro-rated refunds for partial periods.

8) Community guidelines

We cultivate a kind, constructive, faith-honoring space. No harassment, hate speech, spam, illegal activity, or infringement. We may remove content or suspend access for violations.

9) Intellectual property

All site content, courses, videos, workbooks, trademarks, and logos are owned by us or our licensors and protected by law. You receive a limited license for personal, non-commercial use. No reproduction, distribution, or derivative works without permission.

10) Testimonials & results

Testimonials reflect individual experiences and are not guarantees. Results vary.

11) Third-party tools & links

We use or link to third-party tools/sites (e.g., payment processors, course platforms). We are not responsible for third-party content, policies, or actions.

12) Disclaimers

Services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

13) Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits/revenue/data. Our total liability for any claim related to the Services will not exceed the amount you paid us for the specific product/service giving rise to the claim in the 3 months preceding the claim.

14) Indemnification

You agree to indemnify and hold us harmless from claims, damages, liabilities, and expenses (including reasonable attorneys’ fees) arising from your use of the Services, your content, or your breach of these Terms.

15) Governing law & disputes

These Terms are governed by the laws of South Carolina (SC), USA, without regard to conflict-of-law rules.

Optional arbitration clause: Any dispute will be resolved by binding arbitration in Charleston, SC, on an individual basis (no class actions). Judgment may be entered in any court with jurisdiction.

16) Changes to terms

We may update these Terms at any time. Updates are effective when posted unless otherwise required by law. Continued use means you accept the changes.

17) Contact

Questions about these Terms? Email contact@TiffanyRochelle.me

Return and Refund Policy

Unless a specific product page says otherwise:

• Digital Products & Courses: all sales are final due to instant access.

• Coaching sessions/packages: unused sessions may be rescheduled within the package term; refunds are not guaranteed and are at our sole discretion.

• Memberships/Subscriptions: auto-renew until canceled. Cancel anytime to stop future charges; no pro-rated refunds for partial periods.

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